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Lasting Lessons from ACT’s Leaders

In honor of the 60th anniversary of ACT’s founding in 1959, ACT’s leaders are sharing their thoughts on our history – and how our past an...

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In honor of the 60th anniversary of ACT’s founding in 1959, ACT’s leaders are sharing their thoughts on our history – and how our past and present help to inform ACT’s future.

Jean Paul Mather had this to say about importance of a strong education:

Children who are not educated, are not educated forever. The resources of ability do not lie in the ground waiting to be tapped. They are lost. There is an irrevocable finality to it.

In 2019, I suspect most people could not identify Mather, including most people at ACT. Although he’s nearly lost to history, Mather was ACT’s first president – and set the stage for the six leaders who have followed him over what are now nearly 60 years.

Jean Paul Mather, ACT President from 1960-1962

The early years


Mather came to ACT in 1960 as it was taking on the established powers of college admissions. For two years the former University of Massachusetts president traveled the country to bring colleges and universities into the ACT fold. At the time, admissions tests focused on the needs of elite schools, while ACT considered all schools—and all students—central to its mission.

Mather returned to academia in 1962 and was followed by Paul Trump—an ACT board member and registrar at the University of Wisconsin. In contrast to Mather’s external efforts, Trump appears to have had an internal focus. He was committed to developing ACT’s people and processes, and succeeded in having ACT recognized as a nonprofit organization, a core feature that defines ACT today.

Paul Trump, ACT President from 1962-1967

In 1967, Fred Harcleroad, president of California State College in Hayward (now East Bay) was named ACT’s third president. Harcleroad had expertise in educational technology and created ACT’s office in Washington, DC; both efforts reflected changes in society that have only accelerated today.

Fred Harcleroad, ACT President from 1967-1974

In the words of future ACT president Oluf Davidsen, Harcleroad was a “thoroughly honest person” and “one of the most well-meaning persons I could hope to meet”—statements people would soon be making about him.

Davidsen had a circuitous path to the presidency. Born in Denmark, he grew up under German occupation during World War II. After the war, he volunteered in rebuilding efforts in Austria and then Italy. It was there he met a young American woman who would soon become his wife. Studying in the United States, he used the emerging technique of “computer-aided factor analysis” in his PhD work, which eventually led to his hiring at ACT in 1962, followed soon thereafter by his promotion to vice president of Operations. When he was named president in 1974, Davidsen leveraged his operational experience to undertake a number of initiatives to diversify ACT’s products and services.


Oluf Davidsen, ACT President from 1974-1988

Recent leaders


Richard L. Ferguson joined ACT in 1972, became president in 1988, retired as CEO in 2010 – and I’m pleased to say I still have the privilege to meet with him today. His contributions are far too numerous to list, but they include growing the ACT test into an industry leader, extending the span of ACT’s programs into both the early elementary grades and the workforce, digitalizing our registration and reporting processes, pioneering our State and District Testing program (in which students can take the ACT and, for some, WorkKeys, at no cost to them), expanding into new markets around the world, enhancing the ACT campus, and creating the ACT Scholars program to support students from historically underrepresented populations from the community college to doctoral levels.

Richard L. Ferguson, ACT President/CEO from 1988-2010

Perhaps the best words I can use to describe Dr. Ferguson’s wisdom and leadership can be taken from a commencement address he delivered at West Virginia State College (now University) in 2003: “Make the small decisions in your life wisely. Most of us are not required or privileged to make many big decisions in our lifetime. What sets the course of our lives, then, is not so much how we make the infrequent big decisions, as how we make the multitude of small choices that life presents us.”

Dick Ferguson was followed by Jon Whitmore, who (perhaps like every other ACT leader) became CEO during a time of significant societal change and disruption. Particularly, Whitmore recognized how social media, educational technology, and internationalism were becoming increasingly important factors to ACT’s long-term success—and spoke of “advancements that were unimaginable a generation ago [that we take] for granted today.”

Jon Whitmore, ACT CEO from 2010-2015

Jon Whitmore retired as CEO in 2015, followed by ACT’s seventh chief executive—me.

ACT CEO Marten Roorda speaking at the #LatinosFutureReady leadership event with Univision

Since becoming CEO, I have focused on transforming ACT into an organization ready to lead in Learning, Measurement, and Navigation for the long term. We are building on our traditional strengths in assessment while expanding our programs to include, through the ACT Holistic Framework, an ever-more inclusive view of human potential and achievement.

Each day we are building the operating system for a new learning ecosystem. Through our team members, technologies, and research and development, ACT is developing exciting new capabilities that will help millions more people, across the United States and around the world, achieve the education and workplace success they seek in our lives.

Enduring Lessons


After learning more about each of my predecessors, I am able to take lessons from each—Mather’s commitment to our customers, Trump’s interest in infrastructure, Harcleroad’s decency, Davidsen’s diversification, Ferguson’s vast vision and detailed dedication, and Whitmore’s focus on the future.

Together, each of our senior leaders played a crucial role in making ACT the organization it is today—one that Jean Paul Mather, our first president, presciently described at the end of ACT’s first year:

The one fact of supreme importance is that the ACT program is now firmly established as part of the bone and sinew of American education itself. It stands for freedom of opportunity in education and is dedicated to increasing the effectiveness of an educational system that is already without parallel in any other nation. In a time of accelerating change that called the ACT program into being, may it help lead through the confusion.

Nearly 60 years after ACT’s founding, it can hardly be said better than that.

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About ACT

ACT is a mission-driven, nonprofit organization dedicated to helping people achieve education and workplace success. Grounded in 60 years of research, ACT is a trusted leader in college and career readiness solutions. Each year, ACT serves millions of students, job seekers, schools, government agencies and employers in the US and around the world with learning resources, assessments, research and credentials designed to help them succeed from elementary school through career.

ACT to Award Scholarships, Prizes to Students During 2019-2020 School Year

IOWA CITY, Iowa—With the cost of higher education on the rise, ACT, the nonprofit organization behind the ACT® test, today announced pl...

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IOWA CITY, Iowa—With the cost of higher education on the rise, ACT, the nonprofit organization behind the ACT® test, today announced plans to give away a number of scholarships and prizes to students during the 2019-2020 school year.

A total of 14 students will be awarded both a $15,000 scholarship and a $5,000 technology package to celebrate ACT’s national test dates, with half of the awards reserved for students from low-income families eligible for a fee waiver on the ACT test.

In addition, a variety of prizes totaling up to $65,000 will be awarded during the course of the school year in flash giveaways, connected to completing activities aimed to help students prepare for the ACT test through ACT Academy, the organization’s free online learning tool and test practice program.

This announcement comes after ACT Chief Commercial Officer Suzana Delanghe last week presented high school student Elsy Villezcas of Ogden, Utah with a $40,000 scholarship as the grand prize winner of last year’s ACT Scholarship Giveaway program.

All scholarship winners will be chosen by random drawing. To be eligible to win, students must be a sophomore, junior or senior in high school during the 2019-2020 school year. Students who register to take the ACT on a national test date beginning with the October test will automatically be registered for the scholarship and prizes. Alternatively, there is also an option for eligible students to complete a free entry form.

The scholarship money may be used at any Title IV-eligible postsecondary institution in the US. The technology package includes a laptop computer, tablet, monitor, keyboard, mouse and other accessories and software, as well as a cash gift card to help fund any other technology or software needs as the winners prepare for life after high school.

More details are available on ACT’s website: www.act.org/scholarshipgiveaway

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About ACT

ACT is a mission-driven, nonprofit organization dedicated to helping people achieve education and workplace success. Grounded in 60 years of research, ACT is a trusted leader in college and career readiness solutions. Each year, ACT serves millions of students, job seekers, schools, government agencies and employers in the US and around the world with learning resources, assessments, research and credentials designed to help them succeed from elementary school through career.

Superscoring: What Do the Data Say?

Updated: 4/1/2021 Student retesting patterns have shifted over time, and we now see more students applying to college having taken the ACT ...

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Updated: 4/1/2021

Student retesting patterns have shifted over time, and we now see more students applying to college having taken the ACT multiple times.

This has an impact on higher education: Which scores should be used in the college admission decision process—the scores from the most recently taken test or the highest scores from each individual exam from across multiple tests?

And, if we use scores across multiple tests what are the implications for the validity and fairness of the standardized test scores?

Our latest research provided an opportunity to explore this issue. How predictive of success is the ACT test for students who submit multiple score results?

We know different colleges and universities use different policies for students who submit multiple sets of test scores. Some prefer the most recent test scores while others use the highest test results from across all test events.

A number of schools calculate the average across all ACT tests; others calculate a “superscore” by averaging the highest ACT subject score for each of the four sections—math, science, reading and English—from all test events to compute a new ACT composite superscore.

ACT has typically used students’ most recent scores for reporting and research purposes. This practice has been grounded in the rationale that the most recent results would be the most predictive of actual college performance since they reflect the student’s most recent level of academic achievement. Also, the notion of using superscores has raised concerns about potentially increasing measurement error, which might result in an overestimation of true achievement.

We decided to conduct research to help address these concerns and prove or disprove existing theories.

And the results surprised us!

We compared four common scoring methods (last, highest, average and superscore) against the accuracy of first-year college GPA predictions. The results: While all methods proved to be similarly predictive, the superscoring method was superior in terms of prediction accuracy.

We found that students who retest on the ACT perform better than expected in college based on their test scores for all four scoring methods; however, the prediction error was minimized when superscores were used compared to the other three scoring methods.

If the concerns about superscoring were correct, superscores would predict higher grades in college than what students actually earned. And that “overprediction” would increase the more times students retested.

The results of the study, however, showed exactly the opposite.

We dug deeper. In particular, we wanted to see if there may be unintended consequences associated with superscoring despite the strong validity evidence.

Previous research indicated that underserved students are less likely than their peers to take the ACT more than once. So, we conducted a second study exploring the impact of superscoring on students in different subgroups. The results are very promising. Subgroups are largely unaffected by superscoring. Moreover, superscores help decrease differences between different subgroups of students after taking into account the number of times tested.

What does this mean? It means that if we can encourage underserved students to take the ACT more often, superscoring may help reduce subgroup differences. If so, college opportunities and access may improve for traditionally underserved students.

ACT offers fee waivers for low-income students to take the test for free up to four times. We also provide those students free access to The Official ACT® Self-Paced Course, Powered by Kaplan® where they can find bite-sized, on-demand lessons that offer the perfect mix of structure and flexibility. If we can make more underserved students aware of these opportunities, perhaps more of them will take the test more than once and benefit when they apply to colleges.

In short, we empirically evaluated the validity and fairness of different score-use policies. Based on the findings, ACT now supports the use of superscoring in making college admissions decisions. 

That said, we believe that individual postsecondary institutions should decide which score-use policy is best for them, as they have unique needs and contexts within which the scores are being used. As colleges and universities go about the process of reviewing the existing score-use policy on their campuses, it is our hope that our latest research can serve as one source of evidence contributing to those conversations.

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About ACT

ACT is a mission-driven, nonprofit organization dedicated to helping people achieve education and workplace success. Grounded in 60 years of research, ACT is a trusted leader in college and career readiness solutions. Each year, ACT serves millions of students, job seekers, schools, government agencies and employers in the US and around the world with learning resources, assessments, research and credentials designed to help them succeed from elementary school through career.

Workplace Success Becomes Part of the ACT Mission

In honor of the 60th anniversary of ACT’s founding in 1959, ACT’s leaders are sharing their thoughts on our history – and how our past and...

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In honor of the 60th anniversary of ACT’s founding in 1959, ACT’s leaders are sharing their thoughts on our history – and how our past and present help to inform ACT’s future.

One of the nation’s deadliest tornadoes destroyed nearly one-third of Joplin, Missouri in May of 2011.

Workforce and economic development leaders in Joplin identified the need to put individuals back to work that lost jobs due to the disaster, supply hundreds of workers needed for humanitarian and cleanup efforts, and prevent the mass out-migration of residents known as the Katrina Effect, named for similar consequences of Hurricane Katrina.

Disaster Recovery workers finalize debris removal at one of several hundred work sites across Joplin

Joplin leaders pursued a strategy to leverage the resiliency of the region and the quality of the workforce to put Joplin back on the map for growth. Joplin’s Citizens Advisory Recovery Team named the ACT Work Ready Communities pursuit as one of nine key strategies.

Work Ready Communities are the ideal markets for investment from job creators and corporate site selection consultants. Local teams report strong success with integrating workforce ecosystem partners and resources with improved outcomes for seekers, students, employers, educators, and governmental leaders alike.

My Journey


Before joining ACT in 2017, I had the privilege of leading Jasper County (Joplin, Missouri) as the nation’s first Work Ready Community certified by ACT in 2013. With steady growth in ACT® WorkKeys® usage since the Southwest Missouri Workforce Development Board (WDB) implemented WorkKeys in 2006, the Work Ready Communities opportunity came at the right time.

Gov Nixon presents official State of Missouri proclamation of Jasper County as the nation’s first Work Ready Community certified by ACT

The WDB provided ACT® WorkKeys® National Career Readiness Certificates® (NCRCs®), temporary disaster recovery employment, and other solutions that raised workforce outcomes for the longer-term unemployed population. The Joplin Regional Partnership and Joplin Area Chamber of Commerce leveraged the nation’s first Work Ready Community designation in five successful economic development startup and expansion projects within the first three years of WRC.



Economic developers provide an array of services to manage the assets of a region such as human capital, infrastructure, and growth solutions. Underneath all of the strategies is a core mission to instill hope for the communities served.

ACT Workforce Solutions


ACT revolutionized the workforce readiness space in 1992 with the creation of WorkKeys.

Powered by feedback from workforce developers, employers, and educators, ACT aimed to provide solutions to identify foundational workplace skills used in a variety of jobs that could be taught in a short period and verified through job analysis.

Seventeen years later, more than 4.7 million NCRCs help students, job seekers, employers, educators, and communities find the right balance of workforce supply and demand.




Why WorkKeys?


In the 21st century labor market of fewer jobs and higher skill expectations, the match of skill levels to job tasks is as important as ever. Employers reduce turnover, cost, and waste while improving productivity and compliance. NCRC holders typically gain re-employment sooner, stay on the job longer, and earn more than those without the NCRC. Educators improve individual job outcomes along with program and completion rates. Communities improve the perceptions of their labor markets and increase goodwill among partners and investors. ACT remains the global leader in workforce readiness with the only job analysis system of its kind supported by assessments and curriculum to get those results.

Local leaders that seek to apply the WorkKeys success model to their counties, parishes, or regions, have a framework for excellence with ACT Work Ready Communities. What began nationally in 2012 now has 464 locations in 29 states, and more than 25,000 employers recommending or recognizing the NCRC.





Hope shines through in career opportunities, economic mobility, and lifelong learning that improves living standards for all. I am thankful for ACT’s role in life-changing workforce solutions that open doors for students, seekers, employers, and educators through WorkKeys and Work Ready Communities.

You can learn more about our workforce offerings at the 2019 ACT Workforce Summit, October 28-30, and check out the workforce podcast I host, Ready for Work, your go-to source for assessing, developing, and growing your workforce.

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Follow ACT

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About ACT

ACT is a mission-driven, nonprofit organization dedicated to helping people achieve education and workplace success. Grounded in 60 years of research, ACT is a trusted leader in college and career readiness solutions. Each year, ACT serves millions of students, job seekers, schools, government agencies and employers in the US and around the world with learning resources, assessments, research and credentials designed to help them succeed from elementary school through career.

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